==Alpine Valley Music Theatre FAQs==
Q: What are the times I need to know for the Pearl Jam shows?
A: Parking lots, will call windows, and the box office will open at 9:00am on Saturday and 11:00am on Sunday. Do not arrive to the theatre or surrounding roadways prior to this time. Early entry to the parking lots will not be offered for the Pearl Jam shows. Gates to the theatre will open at 11:00am both days, and the bands begin at 12:00pm both days. The show is expected to end at 11:30pm.
Q: What can I bring into the theatre for the Pearl Jam shows?
A: You may bring the following into the theatre for the show: extra clothes, small blankets, small backpacks or bags, purses, factory-sealed or empty water bottles up to 1 gallon in size, empty Camelbaks, food in clear Ziploc-style containers, soft cooler, low level lawn chairs (no more than 5″ off the ground), small personal umbrellas, and non-professional cameras.
Q: Is re-entry permitted to and from the parking lots throughout the day?
A: Re-entry will not be permitted for these shows. Once you have left the theatre, you will not be permitted to re-enter.
Q: What bands are performing, what stage, and when?
A: A downloadable venue map and complete lineup with tentative set times is on http://s3.amazonaws.com/com.pj20/AlpineMap.pdf. Keep in mind that the reserved seating and lawn areas for the main stage will open at 3:00pm.
Q: Where do VIP or Expo Pass guests enter the theatre?
A: These guests should enter at the VIP entrance which is located under the canopy to the main Expo building next to gate #1.
Q: Where do I park?
A: VIP Parking, motorcycles, and oversize vehicles should enter at the main theatre entrance and you’ll be directed to the proper parking area. All other vehicles will be directed to the closest available parking lots based upon traffic flow.
Q: I am a Ten Club member, can I use a special gate to get into the theatre itself?
A: Yes! Gate #1 is reserved exclusively for Ten Club members.
Q: I am bringing a bus, RV, camper, or other oversize vehicle to the show; do I need to do anything special?
A: Yes, you should enter only at the main theatre entrance and you will be directed to the proper parking area. Also, oversize vehicles are subject to a $100 parking fee (cash only) upon entry. Limos are subject to a $75 fee. In addition, oversize vehicles are not permitted to park in the VIP and Premium Parking areas.
Q: What are things I cannot bring in to the Pearl Jam shows?
A: The following is a list of common items that will not permitted into the theatre for these shows: All audio and video recording devices; any cameras with detachable lenses; cans or bottles of any kind (other than factory-sealed or empty water bottles); large blankets and tarps; high lawn chairs; golf umbrellas; strollers; sharp, studded or pointed jewelry or clothing; weapons of any kind including pocket knives, pepper spray or wallet chains; laser pointers or glow sticks; banners, flags, or signs; fireworks of any kind; and any other items deemed to be unsafe by theatre management. This list is subject to change at any time per tour requests. Our information line at 262.642.4400 is updated with this information as soon as we receive it from the tour.
Q: I need disabled accessible parking. What do I do?
A: Enter at the Alpine Valley RESORT entrance which is ½ mile east of the theatre entrance and you will be directed to the proper parking area. This is located at an entrance that has an “A-Frame” structure over it. Shuttle service is provided from the disabled accessible lot to the theatre and the second stage areas (but not to/from the other parking lots).
Q: Can I park overnight at Alpine Valley? Can I camp at Alpine Valley?
A: Unfortunately, county ordinances prohibit us from allowing overnight parking and we are not offering camping for any shows this season.
Q: Where are nearby campgrounds or lodging?
A: Visit http://www.reserveamerica.com for local campgrounds. Search popular travel sites for hotels in East Troy, Elkhorn, Mukwonago, Delavan, Lake Geneva, and surrounding areas for lodging options.
Q: I lost something at an Alpine Valley show, what do I do?
A: Send an e-mail with a description of what you lost with as many details as possible along with your contact information to firstname.lastname@example.org.
Q: I just got my tickets and my lawn seats have rows and seat numbers on them, what does this mean?
A: All lawn seating at Alpine Valley is general admission. The row and seat numbers on lawn tickets are for record keeping purposes only.
Q: I just got my tickets and my seat numbers are not sequential, what’s does this mean?
A: Reserved seats are numbered as follows: Sections 101 & 201- Odd numbers (1,3,5…) with lower numbers beginning at the center aisle. Sections 103 & 203- Even numbers (2,4,6.) with lower numbers beginning at the center aisle. Sections 102 & 202- Sequential numbers (100,101,102.) beginning with 100, moving from stage left to stage right.
Q: How do I buy tickets for Alpine Valley shows?
A: Tickets for all Alpine Valley shows are available at livenation.com, ticketmaster.com, or charge by phone at 800.745.3000.
Q: How do I get to the theatre, I cannot find anything online?
A: Visit www.livenation.com, search for Alpine Valley, then click “Driving Directions.”
Alpine Valley Music Theatre